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MoriMa Tea — Terms of Service
Last updated: September 29, 2026
OVERVIEW
This website is operated by MoriMa Tea. Throughout the site, the terms “we,” “us,” and “our” refer to MoriMa Tea.
MoriMa Tea operates this website, including the information, content, products, tools, and services available through the site, subject to your acceptance of these Terms of Service (“Terms”).
By accessing our website, creating an account, placing an order, or purchasing a product from us, you agree to these Terms and the policies referenced in them, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.
Please read these Terms carefully before using our website or purchasing products through it.
If you do not agree with these Terms, please do not use the website or purchase products through it.
These Terms are subject to applicable consumer protection and other mandatory laws. Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.
Our online store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products and services online.
SECTION 1 — ONLINE STORE TERMS
By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the age of majority in your jurisdiction, you may use this website only with the involvement and consent of a parent or legal guardian where required by law.
You may not use our products, services, or website for any unlawful or unauthorized purpose or in violation of applicable laws or regulations.
You must not introduce viruses, malware, worms, or other harmful or destructive code into the website or its systems.
We reserve the right to restrict or terminate access to the website or services where reasonably necessary because of a violation of these Terms, applicable law, or the security or proper operation of the website.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse, restrict, or cancel service or an order where permitted by law, including where an order appears to involve fraud, unauthorized activity, payment abuse, or a violation of these Terms.
Information submitted through our website may be transmitted through networks and processed according to the technical requirements of those networks, devices, and service providers.
Payment information is processed through Shopify and/or applicable third-party payment providers using their respective security systems. MoriMa Tea does not need to store your full payment card information in order to process your order.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the website, our services, or access to our services without our prior written permission, except where permitted by law.
Headings in these Terms are provided for convenience and do not affect the interpretation of the Terms.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate and useful information on our website.
However, website content may occasionally contain errors, omissions, inaccuracies, or outdated information.
Product descriptions, specifications, dimensions, availability, pricing, shipping information, delivery estimates, promotions, and other website content may change from time to time.
Information on this website is provided for general informational purposes and should not be treated as the sole basis for making decisions where more current or authoritative information is available.
We reserve the right to correct errors, inaccuracies, or omissions and to update website content when reasonably necessary.
SECTION 4 — MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICES
Product prices, availability, collections, and product offerings may change from time to time.
We reserve the right to modify, suspend, or discontinue products, services, website features, or portions of the website.
We are not responsible for losses arising solely from changes to product availability, pricing, or website features, except where otherwise required by applicable law.
SECTION 5 — PRODUCTS
Certain products are available exclusively through our website and may be available in limited quantities.
We make reasonable efforts to display product photographs, colors, materials, dimensions, capacities, and other characteristics as accurately as possible.
However, actual colors may vary depending on your device, display settings, lighting, photography, and the natural characteristics of individual materials.
Tea ware, ceramics, clay products, handmade items, natural materials, and other artisan products may have variations in color, texture, shape, markings, glaze, finish, or other characteristics.
Such variations may be part of the individual character of the product and are not necessarily defects.
Product descriptions, specifications, prices, and availability may change without notice.
We reserve the right to limit quantities or decline an order where permitted by law.
Returns, refunds, and exchanges are handled according to our Refund & Return Policy.
SECTION 6 — ORDERS, BILLING, AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order where permitted by law.
Restrictions may apply to quantities purchased by the same customer, household, account, payment method, billing address, or shipping address.
If we change or cancel an order, we will make reasonable efforts to notify you using the contact information provided with the order.
We may restrict or cancel orders that appear to be fraudulent, unauthorized, or placed for unauthorized resale or distribution.
You agree to provide accurate, complete, and current information when placing an order or creating an account.
You are responsible for keeping your account and contact information up to date so that we can process your order and contact you when necessary.
SECTION 7 — PAYMENT
Payments are processed through Shopify and/or third-party payment providers available at checkout.
By submitting an order, you authorize the applicable payment provider to process the payment for the amount shown at checkout.
If a payment cannot be authorized or completed, we may be unable to process or fulfill the order.
Prices displayed on the website may not include applicable taxes, customs duties, import taxes, or other destination-country charges unless expressly stated otherwise.
SECTION 8 — SHIPPING AND DELIVERY
Shipping rates, processing times, estimated delivery periods, available destinations, tracking information, customs responsibilities, and other shipping conditions are described in our Shipping Policy.
MoriMa Tea currently uses a combination of US-based inventory and an international fulfillment network.
Depending on the product, inventory availability, destination, and order characteristics, an order may be fulfilled from our US location or through our international fulfillment network.
Not every product is necessarily shipped from the United States.
Estimated delivery times are not guaranteed delivery dates.
Delivery may be affected by customs processing, carrier delays, weather, transportation conditions, incorrect addresses, public holidays, remote delivery locations, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information at checkout.
Where applicable, customs duties, import taxes, VAT, brokerage charges, or other destination-country fees may be the responsibility of the customer.
Please review our Shipping Policy before placing an international order.
SECTION 9 — RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are governed by our Refund & Return Policy.
The Refund & Return Policy explains:
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Return eligibility
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The 30-day standard return period
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Non-returnable products
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Damaged, defective, or incorrect items
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Return shipping responsibilities
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Refund procedures
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Exchange and replacement procedures
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Applicable statutory consumer rights
Please contact MoriMa Tea before returning an item so that we can provide the appropriate return instructions.
Nothing in these Terms or our Refund & Return Policy is intended to limit any mandatory consumer rights or remedies that cannot legally be excluded or restricted.
SECTION 10 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools, applications, payment services, analytics services, or other technologies that we do not control.
Third-party tools may be provided according to the terms, conditions, and privacy practices of their respective providers.
Your use of a third-party tool may therefore be subject to the provider's applicable terms and privacy policy.
We may introduce additional tools or services in the future. Any such tools or services may also be subject to these Terms and the applicable provider's terms.
SECTION 11 — THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites, services, applications, or resources.
These third-party services are not necessarily operated or controlled by MoriMa Tea.
We are not responsible for the content, availability, security, privacy practices, terms, or other practices of third-party websites or services that we do not control.
You should review the applicable terms and privacy policies before using a third-party website or completing a transaction with a third party.
SECTION 12 — USER CONTENT, REVIEWS, AND SUBMISSIONS
If you submit reviews, comments, photographs, suggestions, feedback, or other content to us (“User Content”), you represent that:
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You have the right to submit the content;
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The content does not infringe the rights of another person or entity;
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The content does not violate applicable law; and
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The content is not knowingly false, fraudulent, or misleading.
By submitting User Content, you grant MoriMa Tea a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, publish, and distribute that content for purposes related to operating, promoting, and improving our business, subject to applicable law.
This license does not transfer ownership of your User Content to MoriMa Tea.
We may moderate, edit, remove, or decline to publish User Content where we reasonably believe it violates these Terms, applicable law, or the rights of others.
You remain responsible for the User Content you submit.
You must not submit content that is unlawful, fraudulent, misleading, defamatory, abusive, threatening, obscene, infringing, or harmful, or that contains malicious software.
You must not impersonate another person or provide misleading information about the origin of your submission.
SECTION 13 — PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and describes applicable privacy rights.
Please review our Privacy Policy before using the website or providing personal information to us.
SECTION 14 — ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
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Product descriptions
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Pricing
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Promotions
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Availability
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Shipping charges
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Delivery estimates
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Product specifications
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Other website information
We reserve the right to correct errors, inaccuracies, or omissions and to update information when reasonably necessary.
Where permitted by law, we may cancel or modify an order if material information was incorrect at the time the order was placed.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order in accordance with applicable law and our refund procedures.
SECTION 15 — PROHIBITED USES
You may not use our website or its content:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe or violate our intellectual property rights or the rights of others.
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To submit false, misleading, or fraudulent information.
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To impersonate another person or entity.
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To harass, threaten, abuse, defame, or discriminate against others.
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To upload or transmit viruses, malware, or other harmful code.
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To collect or misuse another person's personal information.
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To engage in spam, phishing, or other fraudulent activity.
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To scrape, crawl, copy, or systematically extract website content in a manner that violates applicable law or these Terms.
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To interfere with or circumvent the security features of our website.
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To use the website in a manner that could damage, disable, overburden, or impair the website or its services.
Nothing in this section is intended to prohibit lawful activities, including uses protected by applicable law.
We reserve the right to restrict or terminate access where permitted by law if these prohibited uses are violated.
SECTION 16 — INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including text, photographs, product descriptions, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to MoriMa Tea and is protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by law.
MoriMa Tea and related branding, logos, names, and designs may not be used without permission where such use would create confusion or imply an unauthorized relationship with MoriMa Tea.
SECTION 17 — DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that:
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The website will always be uninterrupted;
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The website will always be secure;
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The website will always be error-free;
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The website will always be available; or
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Website information will always be complete, accurate, or current.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or legal remedy that cannot lawfully be excluded or limited.
SECTION 18 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MoriMa Tea and its applicable officers, employees, agents, contractors, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.
This may include, where legally permitted, loss of profits, revenue, data, business opportunities, or other intangible losses.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
Nothing in this section is intended to exclude or restrict mandatory consumer rights or remedies available under applicable law.
SECTION 19 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless MoriMa Tea and its applicable officers, employees, agents, contractors, suppliers, service providers, and affiliates from claims, liabilities, damages, losses, and reasonable costs arising from:
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Your violation of these Terms;
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Your violation of applicable law; or
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Your violation of the rights of another person or entity.
This section does not apply to the extent that indemnification cannot legally be required or the claim results from MoriMa Tea's own unlawful conduct.
SECTION 20 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will remain in full force and effect.
SECTION 21 — TERMINATION
These Terms remain effective unless terminated in accordance with their provisions or applicable law.
We may restrict or terminate access to the website where permitted by law if you violate these Terms or engage in conduct that may harm our website, business, customers, or other users.
Any provisions that by their nature should survive termination will continue to apply after termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and applicable law.
SECTION 22 — ENTIRE AGREEMENT
These Terms, together with the policies and documents expressly referenced in them, constitute the agreement governing your use of our website and services, subject to applicable law.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
If there is a conflict between these Terms and a mandatory consumer protection law, the mandatory law will apply to the extent required.
SECTION 23 — GOVERNING LAW AND JURISDICTION
These Terms are intended to be governed by the laws applicable in the State of New York, United States, without regard to conflict-of-law principles, except where applicable consumer protection or other mandatory laws provide otherwise.
Any dispute arising from these Terms or your use of our website will be subject to courts having appropriate jurisdiction under applicable law.
Nothing in this section is intended to remove, restrict, or waive any mandatory consumer rights or legal remedies available to you in your place of residence.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to:
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Our business
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Our website
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Our products and services
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Our technology
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Our policies
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Applicable laws or regulations
When we make changes, we will post the updated version on this page and update the Last updated date.
Where required by applicable law, we may provide additional notice of material changes.
Your continued use of the website after updated Terms are posted constitutes acceptance of the changes to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
MoriMa Tea
Email: contact@morimatea.com
Phone: +1 329 226 0530
US Office / Customer Service / Warehouse:
4 Center St.
Jeffersonville, NY, USA
Legal Business Name: MoriMa Tea CO. LTD.
