Shipping & Returns


Shipping Tracking:

If you did not receive the tracking number, Please Contact Us.

 
 
Shipping:

MoriMa Tea supports shipping countries:

Shipping Method Shipping Scope Shipping Time Shipping Cost

China Post ePacket

 

Hong Kong China

3-7

Work Days

Free for orders ≥ $10

Japan, Thailand

5-10

Work Days

Starting at US$ 3.4

Free for orders ≥ US$40

Malaysia, Singapore, South Korea

5-10

Work Days

Starting at US$ 5.3

Free for orders ≥ US$40

Australia,
Brazil, Canada,
Netherlands,

New Zealand, Norway,  Spain,

United States

7-10

Work Days

Starting at US$ 4.7

Free for orders ≥ US$70

Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg,  Poland, Portugal, Sweden, Switzerland, Turkey, United Kingdom

7-15

Work Days

Russia,
Saudi Arabia, Ukraine
 Greece, Mexico

15-30

Work Days

China Post e-Express

Taiwan

3-7

Work Days

 

Free for orders ≥ $10
Belarus

 7-10

Work Days

 US$22
South Africa

10-15

Work Days

US18.8
China Post Air Mail Argentina, Latvia, Romania

15-30

Work Days

Starting at US$ 4.7

Free for orders ≥ US$70

Other countries

- For the shipping we will use random ePacket (for available destination) or China Post Air Mail (limited weight 2kg), usually, delivery time need about 10-20 Business days. However, as Bad Weather, Clean Custom, Holidays, etc. reasons, sometimes unforeseeable delays can occur. If the order more than 2kg (including the packing), the shipping may be divided into 2 batches.

- After we get the confirmation of your payment from our store, we will send out your items within 3 business days.

- If it has been over 30 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.

RETURN POLICY

1) If you are not satisfied with your purchase, Within 5 days upon your receipt of the goods for any reason, let us know. We will promptly replace the item or give you a refund.
2) Shipping and handling charges are not refundable.
3) The freight for sending back and re-send should be paid by buyer.
4) For your protection, please insured your package.