FAQ

Frequently Asked Questions

Ordering

How do I apply a discount code?

Can I combine two discount codes?

I have not received shipping confirmation from your site. What should I do?

Can I edit or cancel my order?

My order arrived damaged. What should I do?

Payments

What are my payment options?

Is it safe to use my credit card on your website?

Shipping

What shipping carriers do you use?

What are your shipping prices?

How Do I track my order?

Returns

Can I return my order?

When will I get my refund?

General Information

How do I register for an account on your website?

Where are you located?

Affiliate Programma

How does the affiliate program work exactly?

Wholesale

Does MoriMa Tea provide wholesale pricing?